Implementation | FSL

Our unique implementation of FSL Cloud will enable your employees to stay connected anytime, anywhere.

Mobile employees can update their progress, scan used or replaced parts, interact with customers, collect signatures and instantly share their job completion reports, FSL Cloud encourages collaboration and knowledge sharing, by granting accesses to employees with multiple knowledge bases from their mobile devices, enabling contact with other field employees, when assistance is needed.

Being out in the field means connectivity can get lost sometimes, but with our implementation there should be no cause for concern as all the functionality will continue to work during those times and the information will be updated once the connectivity gets restored. Your time is valuable and DTC Force would want to make sure we enhance the experience of your mobile employees while making their jobs more effective and efficient.

Something for everyone.

Bring your entire workforce on a single platform, streamlining procedures and improving communication. By utilizing Salesforce’s rich and powerful platform, our FSL implementation will make sure it provides each stakeholder with the right information, at the right time, to boost productivity.

Synergy of mainstream and unique business needs.

While FSL leverages years of customer and workforce management experience into easy-to-use, predefined processes while providing ample opportunities for custom-tailoring. with over 300 components and 500 applications, which can easily be installed and configured to your desired needs, it has never been easier to address your business needs.

Artificial Intelligence at your service.

Improve first-time fix rates and control costs with smart equipment and inventory management. Know which field employees are out, and what equipment they have at hand. Intelligent scheduling automation will consider available stock when assigning work to field employees, to maximize repeat visits. Inventory information is also made available to managers and dispatchers, allowing to easily identify the closest technician with the required parts, in case an urgent customer visit is required.